Join Our Team

Administrative Assistant (Full-Time)

Position Summary

The Administrative Assistant is part of a core team of professionals working to advance the mission of the St. Francis Neighborhood Center (SFNC), in Reservoir Hill, West Baltimore City. SFNC is a growing organization seeking an individual with a variety of skills to serve in this critical role, including excellent writing and communication skills, organizational skills, attention to detail, and ability to balance multiple priorities in a fast-paced setting. The Administrative Assistant is responsible for maintaining and growing the Center’s outreach to existing and potential supporters/contributors/donors/funders, and developing strategies to retain supporters. As a member of a small, dynamic team, this individual will also be supporting the Executive Director and Director of Mission Advancement with a variety of projects and tasks as needed. SFNC offers a team-oriented and community-focused work environment with opportunities to grow along with the Center.

Responsibilities

• Assist with planning/execution of community & Center events and meetings,
  including networking events, neighborhood Stoop Nights, fundraisers, etc.
• Collaborates with Center staff, including Executive Director and Director of Mission Advancement, to maintain our donor base communication and increase touchpoints
• Contributes to the development of the Center by making efforts to gain more visibility and support for the Center’s programs
• Assist the Marketing Coordinator with outgoing communications and conduct personal outreach to supporters (phone calls, thank you notes, etc.)
• Administrative data entry
• Front Desk, greeting guests, answering phones, leaving messages, managing mail/deliveries (M - Th 2:00 - 6pm)
• Scheduling: Managing calendars, preparing reports
• Manages the donor database, including donor entry, reporting, and ensuring accuracy
• Provides office management and general support to the Executive Director and team
• Provides administrative support to the Executive Director
• Serves as a back-up in program support
• Attends professional development and staff meetings and contributes to the team
• Performs other duties as assigned
• Other duties as assigned

Qualifications

• Experience in a non-profit environment or education industry is a plus
• Four year college degree, with general focus preferred or equivalent
• Event coordinator experience
• Excellent software skills, especially with Microsoft Office and the Google Suite and donor database software (Classy, DonorDock)
• Excellent verbal and written communication skills
• Ability to work effectively both with and without supervision
• Highly detail-oriented and analytical 
• Ability to multi-task and successfully prioritize workload
• Excellent problem solving and decision-making skills
• Ability to foster a cooperative work environment
• Strong goal setting skills and goal achievement history
• Must have reliable transportation (including own vehicle), as local travel is often required
• Must have ability to work independently and occasionally from home office in accordance with Center’s work at home policy
• Must be highly organized, a self-starter and demonstrate initiative
• Understanding and adherence to compliance and regulations is a must (experience working in a similar environment is preferred)
• Excellent people skills, including networking and persuasion
• Be a strong team contributor, including performing a broad array of activities (e.g. okay with rolling up your sleeves)
• Local/city residents with passion for the community preferred

Physical Demands Checklist

For the purpose of measuring the amount of time required for physical ability, refer to the chart below:

Occasionally = under 1/3 of time        Frequently = 1/3 to 2/3 of time       Regularly = over 2/3 of time

While performing the above job, please indicate the frequency the employee is required to do the following:

Stand: Regularly

Walk: Regularly

Sit: Regularly

Reach with hands and arms: Regularly

Climb or balance: Regularly

Stoop, kneel, crouch or crawl: Regularly

Talk or hear: Regularly

Use hands to finger, handle or feel (manual dexterity): Regularly

Select the specific vision requirements of this job (select all that apply):

X Close vision – ability to see clearly 20 inches or less

☐ Distance vision – ability to see clearly 20 inches or more

☐ Color vision – ability to identify and distinguish colors

☐ Peripheral vision – ability to observe an area that can be se seen up and down or to the left and right while eyes remain fixed on a given point (i.e. monitors, control panels, driving in various traffic conditions, operating heavy equipment)

☐ Ability to adjust focus – ability to adjust the eye to bring an object into sharp focus (i.e. shifts gaze from viewing a computer monitor at a distance of several feet to forms that are closer to compare data at close vision)

☐ Commercial Driver’s License per DOT Standards

Choose the frequency the employee must lift specified weights or exert force: 

☐ Does not lift weight or exert force

X Must occasionally lift and/or move up to 25 pounds (select appropriate weight)

☐ Must frequently lift and/or move up to XX pounds (select appropriate weight)

☐ Must regularly lift and/or move up to XX pounds (select appropriate weight)